TERMS &
CONDITIONS
Please read these terms and conditions carefully before using our website or making a purchase.
Last updated: January 2026
Purpose and Scope
These Terms and Conditions govern the use of the Studio Scale Statues website (https://studioscalestatues.com) and all commercial transactions carried out through our online sales platform.
By navigating this website and/or purchasing any product, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.
Studio Scale Statues reserves the right to update or modify these Terms and Conditions at any time without prior notice. The most current version will always be available on this page. Your continued use of the website following any changes constitutes acceptance of those changes.
These Terms and Conditions apply exclusively to individuals purchasing for personal, non-commercial use. Business-to-business transactions are not covered under these terms.
About Studio Scale Statues
Studio Scale Statues is a curated online gallery specializing in premium Iron Studios collectible statues. We are an authorized reseller of Iron Studios products and operate as an independent European business.
We are not the manufacturer of the products we sell. All collectible statues are manufactured by Iron Studios or its licensed partners. Studio Scale Statues acts as a reseller and is responsible for the sales process, customer service, and order fulfillment as described in these terms.
Intellectual Property Rights
All content on this website — including but not limited to text, product descriptions, images, graphics, logos, and the overall design — is the property of Studio Scale Statues, its content suppliers, or the respective rights holders (including Iron Studios, DC Comics, Marvel, Lucasfilm, and other licensors), and is protected by applicable copyright and trademark laws.
The display of branded product images and logos on this website is for informational and sales purposes only and does not constitute an endorsement or affiliation beyond our authorized reseller relationship.
You may not reproduce, distribute, modify, or publicly display any content from this website without prior written authorization.
Product Information and Availability
We strive to provide accurate product descriptions, images, and pricing. However, product images are for reference only and may not be an exact representation of the final product. Minor variations in color, finish, or detail may occur due to the hand-painted nature of collectible statues.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product offerings at any time without prior notice.
In the event of a pricing error, we will notify you before processing your order and offer the option to proceed at the correct price or cancel for a full refund.
Pricing and Payment
All prices are displayed in Euros (€) and include applicable VAT for European Union customers. For customers outside the EU, VAT may be adjusted at checkout based on your shipping destination.
Shipping costs are calculated at checkout based on the delivery address, package dimensions, and selected shipping method. See our Shipping Policy for details.
We accept major credit cards (Visa, Mastercard), PayPal, and other payment methods as displayed at checkout. Payment is processed securely through our payment provider.
In the event that a product cannot be fulfilled due to stock issues or discontinuation by the manufacturer, you will receive a full refund of any amounts paid.
Shipping and Delivery
Delivery dates are estimates only and are not guaranteed. Delivery times vary by destination, shipping method, and product availability. For pre-order items, shipping timelines begin once the product arrives at our warehouse.
Studio Scale Statues is not responsible for delays caused by the shipping carrier, customs processing, or events beyond our reasonable control.
Risk of loss and damage to goods passes to you upon delivery. We strongly recommend inspecting your package upon arrival and noting any damage on the delivery receipt.
For full shipping terms, including international shipping, customs, and duties, please refer to our International Shipping Policy.
Right of Withdrawal and Returns
Under European consumer protection regulations, you have the right to withdraw from a purchase within 14 days of receiving the item, without providing a reason.
To be eligible for a return, the item must be in its original, unopened condition with all packaging, accessories, and documentation included. Items that have been opened, assembled, or showing signs of use may not be eligible for a full refund.
Return shipping costs are the responsibility of the customer unless the item is defective or was damaged during shipping. We recommend using a trackable shipping service for all returns.
For complete details on our returns process, please see our Exchanges & Returns Policy.
Pre-Orders
Pre-order products are items that have not yet been released by the manufacturer. By placing a pre-order, you reserve your item and agree to the estimated timeline provided on the product page.
Estimated release dates are provided by Iron Studios and are subject to change. Studio Scale Statues will notify you of any significant changes to the estimated timeline.
Pre-orders may be cancelled with a full refund within 24 hours of placement. After this period, certain pre-order fees may be non-refundable if the item is already in production. See our How Pre-Order Works page for full details.
Limitation of Liability
Studio Scale Statues acts as a reseller of products manufactured by third parties (primarily Iron Studios). While we stand behind the quality of every product we sell, we are not the manufacturer and therefore do not warrant against manufacturing defects beyond what is provided by the manufacturer's warranty.
To the fullest extent permitted by law, Studio Scale Statues' total liability for any claim arising from or related to the purchase or use of a product shall not exceed the purchase price of that product.
We shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of use, loss of data, or loss of profits.
Force Majeure
Studio Scale Statues shall not be held liable for any failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, war, terrorism, government actions, labor disputes, supply chain disruptions, or failures of third-party service providers (including shipping carriers and the manufacturer).
Customer Obligations
By using our website and placing orders, you agree to:
- a)Provide accurate and complete information, including a valid delivery address and contact details.
- b)Not use false identities or impersonate any person or entity.
- c)Use the website only for lawful purposes and in accordance with these Terms and Conditions.
- d)Not attempt to gain unauthorized access to any part of the website or its systems.
Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the European Union and Portugal. Any disputes arising from or related to these terms or your purchases shall be subject to the jurisdiction of the courts of Lisbon, Portugal. European consumers may also have the right to file complaints through the European Commission's Online Dispute Resolution platform.
Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal data. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
For questions about these Terms and Conditions:
HELLO@STUDIOSCALESTATUES.COM